Overview
- Location: Remote and Client Sites as required
- Job Type: Full Time
- Reporting into: Lead Data & Digital Consultant
- Salary: £45-55K, dependent upon experience
About PTI
PTI is a technology strategy consultancy that helps sport and live entertainment businesses grow profitability.
Our approach combines the revolutionary vision of our Digital Transformation Pyramid with an evolutionary approach. Many of our team have worked client-side and understand the realities of the day-to-day client pressures so we recognise that whilst the endgame is genuinely transformational, we need to move at their pace.
Our clients have all started their journey with us on different parts of the pyramid but placing short term needs into the context of a broader long-term roadmap enables discussions about “cost” to become discussions about “investment”. Whereas many rush into the “what?” PTI always start with “Why?”.
PTI clients include: Arsenal, Everton, Chelsea, London Stadium, British Cycling, Coventry Building Society Arena, Bristol Sport & Ashton Gate Stadium, PREM Rugby, Six Nations, Oak View Group /Co-op Live, Ascot and many more.
We have an agile, fast growing digital-age business, with an ever-expanding client base. Our client work fits the same bill: we are building digital-first 365/24 commercial models built on wide-reaching engagement strategies, a smart digital and data ecosystem and a creative approach to commercialising their audiences all year-round.
About the role
If you love sport, love live entertainment and love the challenge of helping our clients on a digital-led business transformation journey, we want you in our team!
Responsibilities
- Support the CEO and Lead Data & Digital Consultant in prospect meetings through information gathering e.g. client needs, client goals and align to PTI offerings
- Attend and support the initial client discovery meetings to help identify the current digital and data ‘as is’ status and deliver the key findings
- Help manage the requirements assessment and initial write up of RFPs for key PTI clients in relation to their digital and data strategies
- Manage the key data and digital tender processes for PTI clients. This includes the management and organising of key client stakeholders and the vendors involved in the process
- Deliver audits, strategy documents and roadmaps for PTI clients – taking ownership of particular clients or areas of a client’s delivery
- Support clients in the delivery of customer journeys to map out technology needs and identify the optimal fan experience
- Pro-actively research key data trends in the sports and entertainment verticals (and also other verticals that could cross over)
- Enhancing the PTI brand, image reputation and profile
The Candidate
- A native data and digital mindset with the ability to work across multiple clients and multiple customer-facing technology stacks to support their needs
- Innovative and creative thinker able to approach complicated situations in a simple manner
- Strategic mindset, able to understand the PTI growth strategy
- Strong technical skills and analytical mindset
- Proactive planner, prepared to take responsibility, confident in managing upwards and prepared to challenge
- Passionate about the role that data and digital transformation can play in the sports and entertainment world
- Proven analytical and strategic, problem solving and critical thinking skills, able to work in a fast-paced environment
- Proven project management skillset and ability to help develop the skills of the data and digital team in this area
- Interested in the sports and entertainment business verticals, able to understand the context of the world in which PTI operates
- Excited by the size of the opportunity to grow internally and embrace the fail fast, learn fast innovation culture of the business
- Ability to work individually where required with excellent communication skills to collaborate with the team via remote working
- Ability to build and maintain productive working relationships internally and externally
- Strong written and verbal communication skills
- Confident communication and presentation skills when speaking with all levels
- Demonstrated ability to write high value documents with minimal supervision
- High attention to detail and capacity to give and receive constructive feedback
- Appetite to learn
- Full clean driving licence
Skills, Qualifications and Experience
- Experience in the Sports and Entertainment verticals is highly desirable
- Skilled in customer journey mapping of the digital fan experience underpinned by a data strategy
- Experience in delivering digital and data projects (including ticketing) that support the full fan experience
- Omni channel digital knowledge that supports the fan experience to drive revenue generation
- Knowledge of data modelling, data cleansing, and data enrichment techniques
- Project management experience or qualifications
- The ability to produce clear graphical representations of data and digital infrastructure – current and future
- Ability to analyse existing customer facing tools and databases and provide software solution recommendations
- Ability to translate business requirements into non-technical, lay terms
- Ability to quickly adapt to and learn new concepts and systems
- Experience managing a small /medium sized team including leading projects and ad-hoc working groups is desirable
Benefits
- 25 days holiday
- Private Healthcare
- Company Bonus Scheme
- 6% Employer Pension Contribution
- Flexible working /working from home
- Phone allowance
