At PTI Smarter Venues, our customer service values revolve around a partnership approach with clients; being there when we are needed and providing the right support. They talk to putting ourselves in their shoes and having empathy for the stresses that a challenge may cause them.
Never have they been more applicable than today. With our tight-knit sports industry reacting to the Coronavirus, I am proud to be offering free assistance to any sports team or venue, regardless of global location or sports code, for the next 30 days around two core challenges arising.
Firstly, during this period of postponement, digital engagement across your team and fan base will take on an even greater importance. PTI Smarter Venues have a team of digital experts who are here to help, and we are offering free advice and planning sessions to any club or venue who need the support. Please reach out to Daniel Brown, our Data and Digital Director, for guidance on how to best to work through this period – Daniel.firstname.lastname@example.org
Secondly, there is a need for many businesses to rapidly enhance their working from home capabilities. If this is a struggle for you, reach out to our CEO directly and between PTI Smarter Venues and our IT Services partners at ITEC, we’ll get you moving. You can reach Mike at email@example.com
As an industry, we are good at standing together and battling the odds. Let’s make this just the latest example as we aim to restore order to the sporting world.